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Information about non verbal communication skills (Fundamental of communication)

Nonverbal cues

 

              Here are literally thousands of nonverbal cues that can be used to ascertain what someone else is communicating. Here are just a few examples. Keep in mind that nonverbal cues can be misleading, so it is best to take all types of information into consideration.

 

  

 

 

  • Aggressive: frowns, pursed lips, glaring, squinting, clenching fists, red face, invading personal space, shaking a finger, sudden movements.
  • Attentive: holding still while listening, leaning forward, gazing, ignoring distractions, nodding slowly, paraphrasing what's been said
  • Bored: looking around, drumming fingers, yawning, slouching, finding other things to do, looking at the clock repeatedly
  • Deceptive: forced smiles (eyes aren't smiling when the mouth is), sweating, sudden movements, twitching, seems distracted, fidgeting
  • Defensive: covering vital organs, lowering chin, crossing arms, using a physical barrier, making oneself small, tensing up, glancing around, as if looking for an escape
  • Relaxed: steady breathing, lowered voice, arms hang to sides, using hands when talking, smooth gestures, smiling, even speed and pitch in speaking, little blinking, unwrinkled forehead

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